Refund Policy for Himogin care Products

At Himogin care, we stand behind the quality of our products and want you to be completely satisfied with your purchase. for the reason Skincare Products is non refundable after the use but if you’ll get damage product then we offer a hassle-free refund policy subject to the following terms and conditions:

1. Eligibility for Refunds:

• Product Condition: Skincare products must be returned in their original packaging and in unused, unopened, and resalable condition to be eligible for a refund. Products that have been opened or used may not be eligible for a refund unless they are defective or damaged upon receipt.
• Time Limit: Requests for refunds must be submitted within 4 days of receiving your order. We are unable to process refunds for requests submitted after this time period.

2. How to Initiate a Refund:

• Contact Us: To initiate a refund, please contact our customer service team at contact@himogin.com and provide your order number, the reason for the refund request, and any relevant details. We will review your request and provide further instructions on how to return the product.
• Return Shipping: You will be responsible for covering the cost of return shipping unless the return is due to an error on our part, such as receiving the wrong product or a defective item. We recommend using a trackable shipping method to ensure the safe return of the product.

3. Refund Processing:

• Inspection: Once we receive the returned product, we will inspect it to verify its condition and eligibility for a refund. If the product meets our refund criteria, we will process the refund to the original form of payment within 4 days of receiving the returned item.
• Refund Amount: Refunds will be issued for the purchase price of the returned product(s) minus any applicable shipping fees, discounts, or promotions. Original shipping charges are non-refundable unless the return is due to an error on our part.

4. Exclusions:

• Gift Cards: Gift cards are non-refundable and cannot be exchanged for cash.
• Final Sale Items: Certain items may be marked as final sale and are not eligible for refunds or exchanges unless they are defective or damaged upon receipt.

5. Contact Us:

• If you have any questions or concerns about our refund policy or need assistance with a refund request, please don’t hesitate to contact us at contact@himogin.com Our customer service team is here to help!

By purchasing our skincare products, you acknowledge and agree to abide by the terms and conditions of this refund policy. Thank you for choosing Himogin care!

This refund policy outlines the conditions for eligibility, the process for initiating a refund, and the timeframe for refund processing, providing clarity and transparency to customers regarding their refund rights and obligations. Adjustments can be made based on specific legal requirements, company policies, and industry standards.